Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your claim.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I modify or cancel my order?
Orders are processed quickly, but we can make changes within 60 minutes of placement. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.